Understanding Conflict Contexts

Learn to discern the roots and intersections of conflict on personal, interpersonal, and organizational levels

Managing Workplace Conflict

Discover how workplace conflict impacts productivity and how to strengthen your team through effective conflict management and resolution.

Power Dynamics in Conflict

Explore the role of power dynamics in conflict and how to navigate it successfully.

Your Instructor: Lisa MacVicar

I will guide you through this course, sharing insights, tools and strategies to help you navigate workplace conflicts with confidence and care. As a certified coach and trauma-informed practioner, I work with leaders and their teams to turn degenerative conflict into generative, healthy outcomes - specifically, better physical, mental and social health leading to higher productivity and performance at work. 

Transform tension & conflict into generative collaboration.

Join this foundational course to gain knowledge and skill-building in Conflict Competency. Learn to normalize and effectively address anxiety, tension and conflict in the workplace, understand power dynamics, and identify and manage conflict at different levels. Discover how self-regulation, co-regulation, and leadership agility enhance team dynamics and productivity. Enroll now to transform the discomfort of conflict into opportunities for growth and innovation.

Course Curriculum

  1. 1

    Introduction to Conflict Competency

    1. (Included in full purchase)
    2. Welcome & Course Overview Free preview
    3. Difference & Conflict Free preview
    4. (Included in full purchase)
  2. 2

    Conflict Contexts: Culture, Dynamics & Interaction

    1. (Included in full purchase)
    2. (Included in full purchase)
    3. (Included in full purchase)
  3. 3

    Psychological Health & Safety

    1. (Included in full purchase)
    2. (Included in full purchase)
  4. 4

    Conflict Resolution Tools and Strategies

    1. (Included in full purchase)
    2. (Included in full purchase)
    3. (Included in full purchase)
    4. (Included in full purchase)
  5. 5

    Extra Bits

    1. (Included in full purchase)
    2. (Included in full purchase)
    3. (Included in full purchase)
    4. (Included in full purchase)

What Folks are saying about this course

Regardless of your role in your organization, this course lays the foundation for skill building, conflict resolution, respectful relationships and better health outcomes for you and your colleagues. 

I realized that conflict is a normal part of the workplace, and I learned how to address and resolve conflict in constructive and nonjudgmental ways. (Virtual Workshop feedback)
HR Professional

Multinational Manufacturing Company

Relevant topics, good tools and useful in personal and work life. (Course feedback)
Interior Design Professional

North American Facilites and Design Company

Very informative, engaging and thought provoking. Insightful with actionable tools. (Course feedback)
Design Professional

North American Facilites and Design Company

I thought this was super relevant and informative for some of the skills of the job that are less technical but actually do improve our people skills, which in HR, are just as important, if not more important at times. (Virtual Workshop feedback)
HR Professional

Multinational Manufacturing Company

Ready to Transform Workplace Conflict into better outcomes?

Enroll now to gain the skills needed to effectively manage and resolve conflicts in the workplace